FAQs.

Have some questions about PIXI? Get them answered.

General Questions 

  • PIXI is the trusted source for global travel content. We’ve built an AI-powered platform that authenticates and distributes images, video, and AI-generated assets across the travel ecosystem. By solving authenticity, PIXI will ensure brands remain visible, credible, and trusted in travel.

  • PIXI is designed for hotels, resorts, travel suppliers, travel designers, tour operators, and travel businesses who need a seamless way to store, organise, and share digital assets. 

  • We use industry-standard encryption, access controls, and secure cloud storage to protect your assets. PIXI is fully GDPR compliant, ensuring your data is handled securely and transparently. 

  • PIXI is free for Travel Designers. For Travel Suppliers, enjoy a 14-day free trial or see our pricing plans.

  • Yes! PIXI is fully optimized for mobile devices, allowing you to access, upload, and manage content seamlessly from anywhere.

  • We’re continuously evolving PIXI to better serve the travel industry. We publish regular updates about what is new with PIXI to our roadmap page and with our community,

For Travel Suppliers

  • As well as being a fantastic, AI powered content engine, PIXI’s secret weapon is it actively pushes your content to a growing, vetted network of luxury Travel Designers, with fast, direct contact with the ones who are most engaged to increase leads and drive sales.

  • Travel Suppliers can upload images, videos, social media Reels, and brochures. PIXI’s AI processes these assets, generating relevant metadata, titles, and descriptions in your brand’s tone of voice for easy organisation and retrieval. 

  • PIXI's AI auto-tags and writes suggested image titles and descriptions in your brand's unique tone of voice, processing thousands of assets in minutes and saving your team hours.

  • Yes! PIXI provides analytics and insights so you with a unique Insights Dashboard to see which agents are interacting with your content the most and measure your content’s performance. 

  • We provide a robust API that allows you to integrate PIXI with your existing applications and services. If you are interested in this Enterprise solution please contact us .

  • We believe that in the age of the sharing economy and the web, if a company wants your content, they’ll find a way to get it—often in low quality. So why not control it by ensuring the industry has access to your approved content? That said, we understand that some brands want more control. Yes, you have the ability to restrict access.

  • No, blocking a user on PIXI is discreet. They will simply no longer have access to your content, ensuring you maintain control without unnecessary confrontation. 

  • PIXI is built to be accessible for small independent hotels and scalable for larger groups. Pricing is tailored based on storage, user access, and AI processing needs. Travel Suppliers can enjoy a 14-day free trial of PIXI.

  • Travel Suppliers can enjoy a 14-day free trial of PIXI which gives access to all of PIXI's features. To start your free trial click here.

  • Most suppliers can get their content fully uploaded and ready to share in a few minutes. Our team is available to assist with setup and best practices to ensure your content is optimised. 

  • We have a simple migration process with direct support to help you transfer your current digital assets to our system.

  • You can sign up and pay using Stripe, accepting debit and credit cards. Choose between monthly or annual billing, whichever suits you best. For larger enterprise businesses we will invoice and request payment via bank transfer.

  • We conduct checks to ensure that all travel buyers on PIXI are legitimate industry professionals with a valid need for hotel assets. 

  • Yes. Before gaining access, all buyers must sign our Terms & Conditions, which include a Fair Usage Agreement. This ensures that hotel content is used only as stipulated by each property. 

  • We monitor platform activity to maintain a secure and professional environment. Hotels have full control over how their assets are shared and represented. 

  • The content will appear in the size it is uploaded. 

For Travel Designers

  • PIXI gives instant, free access to high-quality images, videos, and social media content from leading hotels and travel brands. It also inspires you through a personalised media gallery, curated and populated to enhance your digital marketing and client proposals. 

  • Yes! Travel advisors, tour operators and travel sellers can access PIXI completely free. PIXI Freemium operates on a one user, one login model. We understand that some agencies and networks require full integration functionality, and for that, we offer an API solution at a cost. Please get in touch to discuss integration options. 

  • PIXI hosts the most current and up to date high-resolution images, videos, social media content and marketing materials from hotels, resorts, and travel brands.

  • Simply sign up for free today and once approved, you will have access to content from some of the world's top luxury Travel Suppliers.

  • PIXI is built for the B2B travel industry. We provide you with the content, and it is up to you how you use it appropriately.

  • Yes! PIXI allows you to save content for later in your hub.  

  • PIXI allows you to see when content was last updated, ensuring you always have the most current assets available. 

Still have questions? Contact our team to help.

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